What Our Customers Say

What Our Customers Say


What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve. 

"We chose John because of his highly professional behaviour at opens we had been to. After contracting him, several other people confirmed his strong reputation to us. John and his team were regular and responsive communicators throughout the sale and clearly explained the process at every stage. We were very happy with their exemplary approach which definitely differentiated them from several other agents we have dealt with in the same market."

Vendor, Kath - Chatswood

"John was the agent marketing a property that we purchased in Willoughby recently. Throughout the process, John and his team were very open, transparent, and accommodating with respect to viewing the property and the vendors expectation on price. As the local housing market in Willoughby has been so heated, it had been difficult to get an agent willing to provide honest feedback on pricing, so it was a relief to be able to speak to an agent who clearly had the experience to bring both the vendor and purchaser together prior to auction. Even though we knew we were paying a very high price for our new home, it was worth doing, to avoid the stress of an auction scenario. Based on our recent experience with John, I would feel very comfortable with him as our future selling agent and would highly recommend him to prospective clients."

Purchasers, Edward & Di - Willoughby

"From the start to finish John McManus was always informative, professional and friendly. The rest of his team were also a pleasure to deal with. A great experience all round."

Purchasers, Daniel & Danielle - Artarmon

"John McManus (LJH Willoughby) and Kahlia Cordony (Cordony Designs) make an extremely efficient team. They worked tirelessly in styling and preparing our apartment for its first open within 5 days of signing the agency agreement. John McManus heads a successful unit. He has great vision and pulls together a loyal and cohesive team. Pivotal to this is his down-to-earth personality and integrity – the latter of which is really hard to come by, especially in the real estate industry! John is friendly, approachable yet professional. Without fail, he updated us on a daily basis with an honest report of the progress, which allowed us to feel connected and abreast of developments. John has an impeccable knowledge of the market and we had utmost confidence that John and his team would exceed our expectations. Kahlia Cordony is a gem to work with. Within a couple of hours from our first meeting, she presented a styling plan which turned into reality within 12 hours. We were overwhelmed by Kahlia’s transformation of our home, which was undoubtedly instrumental in attracting a high level of interest during the campaign. We are so impressed with her vision and talent that we have engaged Kahlia to help style our new home. We truly enjoy working with Kahlia, she is sensitive, personable and reliable. Sincere thanks to John, Kahlia and the team for successfully turning a stressful selling process into an enjoyable and smooth experience."

Vendor, Karen - Artarmon

"Our dealings with John were swift and the result was a positive outcome....we bought our new family home in our desired suburb and we couldn't be happier. The experience trying to buy a house prior to auction with a known buyers agent bidding against us was extremely stressful. During the process, John was very calm and kept me informed as required. It came down to the wire and we won.....a great result!"

Purchasers, Adrian & Sharnie - Middle Cove

"John and his team were excellent."

Purchasers, Alexander & Jane - Willoughby

"John provided an exceptional service. He and his team are very professional and impressive right from the initial interview. Their market knowledge is impressive and the communication through the campaign kept us well informed up to the day of auction. The final result exceeded expectations and we were exceptionally happy with the service provided."

Vendors, Tracey & Crispian - Willoughby

"I could not have been happier with John and his team. He has an excellent knowledge of buying principles and psychology and got us the best price possible for our house. He worked extremely well with the auctioneer and his partnering with Cordony Design was a driving force behind our success. I truly recommend John as a great real estate agent."

Vendor, Adrian - Willoughby

"John was patient, friendly and professional in spite of me calling him weekly for months seeking information on upcoming listings! John and his team were professional and helpful all the way along in our journey finding a home. He is experienced, steady and a good negotiator. It has been a pleasure dealing with him and his team."

Purchasers, Jessica & David - Willoughby

"I purchased an apartment from John McManus in an auction. John clearly is a professional who runs a very transparent campaign, and having a good team to assist him. I had my questions answered promptly and was thoroughly impressed with the whole process. I would have no hesitation in recommending John McManus to any potential vendor."

Purchaser, Jorma - Chatswood

"A very smooth process , helped by great communication by John and the whole team."

Vendors, Eleonora - Willoughby

"With a very impressive reputation in the Artarmon/Willoughby area, our only hesitation in choosing John to handle the sale of our semi in Artarmon was that he would be too busy to give it the attention it deserved. We were way off the mark there. He and his team were without question the right choice. He is personable, down to earth, and knows the market better than anyone. He called us virtually every night to discuss the progress of the campaign, and his advice was always spot on. Even when it became time to make big decisions, he was bang on the money every time - literally. The result we achieved was well above expectations, and we believe would not have been achieved with a different agent. Nothing was a ever a problem for John's team, and from the office manager to the stylist to the other sales agents, they were an absolute pleasure to work with. If you interview other agencies you are wasting your time. Talk to John and you will get the best. From the marketing and open homes to the auction and decision making process regarding price and negotiation, John knows his stuff better than anyone, and communicates it to both seller and buyer in a way that makes everyone feel like they've won. Highly recommended by us and without peer in the local area."

Vendors, Micheal & Sophie - Artarmon

"We were so impressed by John when he came to our house before we selling our house. He is so professional, patient, thoughtful and deep understanding the market. I would say he is the best agent and most experienced agent in this area. Moreover, he gave us lots of information besides selling the house, such as the trend of the market etc. Thank you John.Well done! Sam & Helen"

Vendor, Sam - Artarmon

"John was courteous and kept in touch during the process of my purchase. LJ Hooker went that extra yard by giving me a bottle of Verve on exchange and a gorgeous homewares gift on exchange."

Purchaser, Louisa - Artarmon

"John McManus at LJ Hooker Willoughby was recommended to me by a relative who had previously engaged John to sell his property. John helped me market and sell my late fathers estate, a process complicated by the fact I live interstate. The service provided by John and his team was outstanding. John presented a clear vision for the property to achieve the best possible sales result and guided me through the property preparation, marketing and auction process at each stage. He gave frank and sensible advice on the best actions to take to enhance the property and maximise its appeal and skilfully negotiated with potential buyers. He and his team provided regular informative written reports and updates on the interest in the property once it was on the market that guided our sales strategy. The result achieved at auction significantly exceeded our expectations. I would strongly recommend John and his team for their skill and professionalism and excellent outcome they achieved."

Vendor - Eric - Gordon

"We made the decision to go with John McManus, as it was clear from our first meeting that he would be incredibly honest and transparent with us throughout the process. He was a straight shooter and that gave us comfort. Throughout the sale process, John was outstanding. He was in constant communication with us - keeping us informed on potential buyers and all the while helping us to understand how possible scenarios might play out. It was also abundantly clear that he had our best interests in mind - not once did he encourage us to look at or take an offer pre-auction. He and his team were happy to put in the time and the yards, and let the process run its course on the basis that it was an auction property and that would deliver the best result. The broader team at LJ Hooker Willoughby/Artarmon, led by Carlos, Nessie & Gerard amongst others were also excellent operators and an integral part of the sale. We would highly recommed John and his team, to anyone selling their property in the area. He is a fantastic agent. You will not regret your decision."

Vendors, Robert & Pip - Artarmon

"Would highly recommend John to others as an agent - honest and straight fwd negotiations and great communications and market knowledge"

Purchaser, Lynne - Willoughby

"John and his team at LJ Hooker were outstanding. We would recommend John to any vendor without hesitation. He is truly the vendor's agent. His advice in how to run our campaign, his constant and thorough feedback and support were all exceptional. His recommended trades all did a remarkable job in very limited time. Thanks to John and his team we achieved an incredible result- way beyond anything we anticipated. We have used John previously and would never consider using anyone else. We have dealt with many agents over the years and none have come close to providing the service that John did."

Vendors, The Clinch Family - Chatswood

"John and his team preformed equal to and above my expectations. He kept me informed at every stage of the sales process which resulted in new records set for the Artarmon area. I would recommend John and his team to anyone considering selling in the Artarmon / Willoughby area."

Vendors, Toby & Deborah - Artarmon

"When it was time to sell our home in Chatswood 3 years ago John was the first and only agent I called. His knowledge of the area is second to none and he knows what his buyers are looking for. Our property was on a busy road and that fact alone would put some people off however John brought the right people through and our property sold very quickly. When I found 21A onyx Rd, Artarmon I felt reassured that John was the selling agent. In a nutshell John does exactly what he says he's going to do. He and his wonderful team take much of the stress out of both buying and selling. We are really happy in our new home."

Purchaser, Sally - Artarmon

"Due to circumstances regarding our mother, we had to sell her property. We had John in the past where he sold 2 of our properties in the Willoughby area at a great price. Without hesitation, we called John to share our emotional journey of selling mum's home. John was the best and also very understanding regarding our situation. He was very professional and always updating the progress of tracking potential buyers. I highly recommend John as his knowledge of the market is realistic without giving false hope to unachievable result. To our delight we were extremely happy with mum's outcome of her property sale price. She is now set and a big thank you John and to your team for inputing all your recommendations for best outcome."

Vendor, Penny - Willoughby

"We recently purchased a house through John and found him excellent to deal with. I highly recommend him and would not hesitate to use him as a vendor in the future."

Purchaser, Arabella - Mosman

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